Frequently Asked Questions

Everything you need to know about your Contempee experience.

How long will it take to receive my order?

Standard shipping usually takes 3-7 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive your shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

Can I track my package in real-time?

Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. Shipping costs and delivery times are calculated automatically at checkout based on your location.

How can I change or cancel my order?

Orders can be modified or cancelled within 2 hours of placement. After this window, the order may have already entered our fulfillment process.